PrismTV

Installation guide

From zero to streaming: pick your device, install an IPTV app, paste your credentials, and you’re in.

Step‑by‑step (works for most apps)

  1. Install an IPTV player

    Use a trusted IPTV app from your device’s store. If you’re not sure which one to pick, ask support and we’ll recommend the best option for your hardware.

  2. Open the app & choose “Add playlist”

    Most apps offer login by Xtream Codes API or M3U URL. We’ll provide the exact details after purchase.

  3. Enter your credentials

    Carefully paste the username/password (and server URL if needed). Double‑check for spaces at the end.

  4. Wait for channels to sync

    The initial sync can take a few minutes depending on your connection and device speed.

  5. Enable EPG (TV guide)

    If your app supports EPG, turn it on in settings so the guide loads and channel names align properly.

  6. Optimize playback

    If you see buffering, switch to Ethernet or 5GHz Wi‑Fi, close background downloads, and lower the stream preset temporarily.

Device shortcuts

These tips cover the most common setups. For app‑specific screenshots, check the Help Center.

Go to Help Center
  • Android TV

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

  • Fire TV

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

  • Apple TV

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

  • LG webOS

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

  • Roku

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

  • Samsung Tizen

    Install an IPTV player from the store, then add your playlist using Xtream Codes API or an M3U URL.

Common setup mistakes

Trailing spaces

Copy/paste can sneak in spaces at the end of usernames, passwords, or URLs. Re‑paste carefully.

Wrong login method

If your app supports Xtream Codes, use it (it’s often faster + better EPG). Otherwise use M3U.

EPG disabled

If the guide is blank, enable EPG in app settings and allow time for it to download.

Weak Wi‑Fi

Live sports is unforgiving. Use Ethernet or 5GHz Wi‑Fi and place the router closer if possible.