Privacy Policy

Information we collect

• Contact information you submit (name, email, message) when you contact support.
• Usage information such as pages viewed and approximate device/browser details used to improve site performance and reliability.
• Technical information like IP address and basic diagnostics that help protect the service from abuse and attacks.

How we use information

• Provide and support the service, including troubleshooting setup and playback issues.
• Respond to messages and deliver customer support.
• Maintain security, prevent fraud, and enforce our Terms of Service.
• Improve the user experience and overall reliability of PrismTV.

Cookies

We may use cookies or similar technologies to keep the site secure and to understand how visitors use the website. You can control cookies in your browser settings.

Sharing

We do not sell personal information. We may share limited information with service providers who help us operate the website (for example, hosting). These providers are required to protect your information and use it only to provide services to us.

Data retention

We keep information only as long as needed for support, security, and legitimate business purposes, then delete or anonymize it.

Your choices

You can contact us to request access, correction, or deletion of information you’ve provided. We may need to verify your request for security reasons.

Updates

We may update this policy from time to time. We’ll post the newest version on this page with an updated effective date.